Tag Archives: QBQ!

Reliable information, reliable decisions, reliable systems, reliable teams

I don’t attend many meetings these days, but when I do, I’m reminded of the failure modes of meetings, when group think can take over, leading to poor decisions by the group. But like all human reliable systems, the group … Continue reading

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QBQ! and engineering

Engineers who solve problems (which had better be all of us!) can benefit from the concept of QBQ! create by John G. Miller (www.qbq.com). A common tool for solving engineering and business problems is root cause analysis. More specifically in … Continue reading

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