Tag Archives: process documentation

Leveraging Human Solutions in Operations Research

People maintain control in spite of our new machine overlords. Operations Research (O.R.) projects often focus on trying to take control of the entire problem, and therefore fail when the engineer or manager with the ultimate control cannot validate, verify, … Continue reading

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Think you need Capacity Management?

Then you must improve your management. If your organization realizes it needs to do better with it’s Capacity Management, that is a good place to start. It is a healthy desire to check your health if not a recognition of … Continue reading

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FMECA with Wireshark

Returning from Sharkfest, I found that my laptop’s configuration must have changed. The laptop, running Windows 7 home version, was now not able to see a few of the non-windows machines on my network, including the NAS. Assuming the cause … Continue reading

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Checklist for capacity management

Checklists are a very effective way to improve a manual process. When an enterprise realizes they have a resource that should be better managed, they consider capacity management, in its general form if not specifically in the context of IT. … Continue reading

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A goal oriented process development guideline

Much of the process work I’ve been involved in over the years ends up becoming an exercise in documentation, or making everyone happy that you have incorporated their input, rather than creating the documented process that is efficient and effective. … Continue reading

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