Monthly Archives: February 2012

Steps to application performance assurance

Once you have the Application Performance Monitoring (APM) tool in place, how do you use it effectively? The vendor sold you a tool, convinced you it would make your days so much easier, and now you have even more equipment … Continue reading

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QBQ! and engineering

Engineers who solve problems (which had better be all of us!) can benefit from the concept of QBQ! create by John G. Miller (www.qbq.com). A common tool for solving engineering and business problems is root cause analysis. More specifically in … Continue reading

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A goal oriented process development guideline

Much of the process work I’ve been involved in over the years ends up becoming an exercise in documentation, or making everyone happy that you have incorporated their input, rather than creating the documented process that is efficient and effective. … Continue reading

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What is this thing about?

This website serves up topics for reference and discussion in the areas of Reliability, Quality, Operations Research, IT, Telecommunications, Systems Engineering, Management Science, Consulting, and a whole lot of other things mostly related to these areas of engineering and technologies. … Continue reading

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